Frequently Asked Questions
Everything you need to know about our premium home decor stencils and ordering process.
What surfaces can I use your stencils on?
Our high-quality stencils are designed for versatility. You can use them on walls, floors, furniture, fabric, and even wood. For best results, ensure the surface is clean, dry, and flat.
How do I clean and store my stencils?
Since our stencils are made from durable, reusable mylar, you can simply clean them with warm soapy water immediately after use. Once dry, store them flat in a cool place to prevent warping.
How long does shipping take for sale items?
Orders are typically processed within 1-2 business days. Standard shipping within the domestic region usually takes 3-5 business days. You will receive a tracking number as soon as your order ships.
What is your return policy for discounted stencils?
We want you to love your DIY project. We accept returns on unused and unopened stencils within 30 days of purchase. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Do you offer bulk discounts for professional contractors?
Yes, while our current 'Top Rated' collection is already on sale, we offer additional tiered pricing for bulk orders. Please contact our support team for a custom quote on large-scale home renovation projects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.